Q: Will there be Early Termination Charges (ETCs) for the exit?
No. Because the Virtual Server Dedicated service will be exiting, there are no ETCs.
Q: Does this exit include Virtual Server Dedicated (Gen 2+)
Yes, the exit includes services that were uplifted to Gen 2.
Q: What are my options for migration with Telstra?
Our team of Cloud Specialists and, if applicable, Telstra Enterprise Partners are here to work with you to understand your requirements and help transition to an alternative solution that would best fit your needs.
Someone from our Cloud Specialists and/or Enterprise Partner team will be in touch soon to discuss and organise your migration to another suitable cloud solution, based on your business requirements. This work will include financial modelling of the cloud platforms you may be interested in and any migration funding we can provide.
Q: Who do I contact for more information
If you have any questions about this exit or want to discuss your options before that conversation, please contact your Telstra representative.
Alternatively, email CSXMigrations@team.telstra.com for a callback from a member of our Cloud Team.