Q: Where can I find details on how my clouds are performing (in terms of costs)?
Account level cost details can be found on each account represented on the ‘Clouds’ page (landing page). Further details are on the cloud details page, when you click on a tile representing a cloud and select the 'Costs' tab.
Learn more about cost management
Q: From what point in time are the costs calculated?
The costs are calculated on a monthly basis. The values will be reset to zero on the 1st of each month.
Q: What are forecast costs?
The forecast cost is a prediction of what your total cost would be at the end of the month.
The forecasts are based on:
- Publicly available information; and
- The fee information for the eligible cloud services that you choose to manage through the Telstra Cloud Sight platform and that may be obtained from your cloud bill or from the third party provider.
Accordingly, forecasts:
- May not be accurate or complete;
- May be in another currency and require you to convert the forecast to Australian dollars, which will introduce variability due to currency fluctuations;
- May not take into account all options and discounts;
- May not take into account the specifics of your agreed pricing with us or third providers (although you may be able to apply mark-ups or mark-downs within the Telstra Cloud Sight platform to adjust the standard pricing); and
- May not reflect the actual price at which you may be able to purchase the cloud service (whether from us or another supplier).
Q: What are actual costs?
The actual cost is what you’ve spent to-date from the beginning of the month.
The actual costs are based on:
- Publicly available information; and
- The fee information for the eligible cloud services that you choose to manage through the Telstra Cloud Sight platform and that may be obtained from your cloud bill or from the third party provider.
Accordingly, actual costs:
- May not be accurate or complete;
- May be in another currency and require you to convert the forecast to Australian dollars, which will introduce variability due to currency fluctuations;
- May not take into account all options and discounts;
- May not take into account the specifics of your agreed pricing with us or third providers (although you may be able to apply mark-ups or mark-downs within the Telstra Cloud Sight platform to adjust the standard pricing); and
- May not reflect the actual price at which you may be able to purchase the cloud service (whether from us or another supplier).
Q: How is a forecast cost calculated?
The forecast cost is calculated using the average daily cost to-date, multiplied by the number of days in the month.
Q: How do I set a budget?
You can set a budget from the Costs tab of your cloud details page.
Step-by-step instructions for adding and editing budget and alerts
Q: How do I get budget alerts?
You can set your budget alerts when you're adding or editing a budget.
Step-by-step instructions for adding and editing budget and alerts
Q: How will I receive budget alerts?
You, and any other Cloud Sight users you specify will receive budget alerts via email.